We have just moved to OKC area from Las Vegas, NV and knew we needed a strong dog door to hold up to the weather here, and although my husband can do most anything, cutting a significant hole through brick, next to an electrical outlet, was NOT something I wanted him to do. When I found the Portal Pros website and sent a request for a quote.
Jason called a few days later and although the installation and door we chose was pricey, IT WAS WORTH EVERY PENNY. (Jason gave us a little bit of a discount.) The dog door was shipped to my house and holy cow, this dog door was the strongest, heaviest door I have EVER seen! (Security Boss - MaxSeal™ PRO Pet Door for Walls). So impressed.
The installer, David from Mr. Handyman in North OKC, was on-time, professional, and executed a PERFECT installation through the brick wall of my home. The dog door is perfectly aligned, centered, and I don't have a single negative thing to say. Look how perfectly centered the interior frame is! Baseboard -> door frame -> outlet! WOW! (See photos) He even cleaned up every scrap and dust particle, inside and out. Although David said he has installed MANY dog doors, he had never installed one of these. Even he was impressed with the weight and quality of this door. Out of 5 stars, David gets 10!
All-in-all, Jason's communication before, during, and after the install was appreciated and noted. I am grateful for his updates and check-ins.
Thank you, Jason and David for a seamless and perfect experience.