You Can Help us Save Pets!
Made in the USA
Let customers speak for us
Exceptional Service from True Pet Door Experts!
Yes and yes. Highly recommend these folks and this product. We’ve had our doggy door (a pet door) since our home was built in 2011, (yes it lasted that long, a testament to the quality) and after years of use, the flaps needed replacing. We spent months hunting for the right parts, and my husband finally found the original manufacturer—turns out Brian, the owner and designer door of Portal Pros Austin, was still directly connected to that company!
Brian, along with Jason and Chris, came out promptly and tackled the job with real joy, a genuine customer-focused approach, and clear pride in their work and the products. They efficiently replaced the flaps on our doggy door.
What truly stood out was how they went above and beyond: they replaced the inside carrier/tunnel which was eaten by our 2yr old golden doodle a year ago , so they replaced that too. Our pups now zip in and out happily, no more paw slipping.
The whole team was polite, professional, clean, and obviously passionate about pet doors. If you’re in the Austin/Georgetown area and need expert installation, repair, or replacement for any type of pet door (glass, walls, patio doors, etc.), Portal Pros Austin is the way to go. Brian, Jason, and Chris delivered top-notch service and made our furry family member so much happier.
Huge thanks to the team—you’re fantastic! Highly recommend and would use them again in a heartbeat.
Genny & Mark McCullum
Portal PROS
Worth the wait and price
Excellent product; only reason I didn’t give five stars is that scheduling the installation took a little coordination. Otherwise flawless.
Megan Foster
MaxSeal PRO In Glass Dog Door
impressive seal in wind
This thing is built like a tank. It handled our windy balcony without any movement and the seal is impressive. Highly recommend for insulated patio doors
Oliver B
MaxSeal PRO In Glass Dog Door
Would buy again
Product quality looks good and they had an installer in my area
Marcus T.
MaxSeal PRO In Glass Dog Door
Great experience and was taken care of
We bought the MaxSeal Pro for our condo’s sliders. Technician explained everything clearly, happy with product and service
Priya K
MaxSeal PRO In Glass Dog Door
Heavy Duty Door - Dogs love it
We are very happy with the new door and our pups started using it immediately. Kudos to the installers for their timeliness and prompt service. A+
Thomas P
MaxSeal PRO In Glass Dog Door
ok I believe you guys lol
Perfect fit for a custom glass panel. Our dogs learned to use it in a few hours. The energy efficiency claims seem legit.
Holly Zitsner
MaxSeal PRO In Glass Dog Door
The Best Door ever
I am so thankful for you and your company for the excellent job of installing our doggie door in our glass door. It’s perfect.
From start to finish I appreciate your hands on process. You kept us informed every step. Ours dogs love it. Thanks again.
Alexi Davis
MaxSeal PRO In Glass Dog Door
Pet window
Needed a connection from the house to the new catio. We ordered this one and it was perfect. Installation was a 10 minute project. I would recommend portal pros to anyone needing ingress , egress for their pets.
Kevin Hopper
SB Standard Sash Lockable Window Insert
Great job doing glass dog door install
Great guys came out and measured and had everything installed in 2 weeks - would use again
David Johnston
Dog Door Installation Services
Great guidance and spot on
Installed this in our sliding patio and instantly noticed the insulation difference. No drafts and the locking mechanism feels solid. Our corgi took to it within a day. The pet door guidance was spot on.
Amanda R
MaxSeal PRO In Glass Dog Door
no mre drafts but the squirrels are in trouble
Our golden retriever pushes through easily but the flap snaps shut behind him it works really well
Tom W.
MaxSeal PRO In Glass Dog Door
Great service
Very happy with the results, the installer was courteous, punctual, clean and friendly. Would hire again.
Brian P
Dog Door Installation Services
Premium price but worth it
Solid design, but the price was a little higher than I expected. If you value insulation and longevity, it’s worth it, plus they were able to get it installed within a week while my other quotes said 10-12 weeks in the Austin area
Evan G
MaxSeal PRO In Glass Dog Door
Not a DIY product
Great insulation and quiet operation. Wish the instructions had clearer photos for a DIY install, but the live support helped and clearly this requires custom glass and beyond a normal DIY scope
Yasmin R
MaxSeal PRO In Glass Dog Door
Your Dog Wants Out!